Quick Tickets

What to do when your monitors are not turning on
Unplug the USB cable from the docking station and then plug it back into the laptop.  Check the lights are on the front of the docking station. Reb...
Thu, Aug 25, 2022 at 1:23 PM
Dock Troubleshooting Steps
Is your dock not working the way you expect it to? Here are a few things to try before submitting a ticket! Troubleshoot the docking station Your dock...
Wed, Aug 24, 2022 at 3:16 PM
When I try and log in to QBO Quickbooks Online through Cetrom, it cannot find my username
    CETROM asked us to try logging in with this icon. It uses Firefox      
Thu, Aug 25, 2022 at 8:11 AM
Engagement slowness when working remotely
Default printer may be set to a printer that is unavailable (i.e. HP printer in office) when working remotely. Resolution:  Set the default printer ...
Wed, Mar 29, 2023 at 11:51 AM
Adobe reading pages pop up issue
I found the setting in the application preferences under "Reading".  I just set the " Page vs Document" option as "Do not r...
Wed, Jan 8, 2025 at 11:09 AM